Privacy Policy / Data Privacy

Privacy Policy / Data Privacy

This privacy policy provides information about the most important aspects of data processing, as they relate to our user's browsing of our website and using our products and services.

It is our priority to protect your personal data, and we only process your data in compliance with the applicable statutory regulations, specifically the relevant national Data Protection Act, the European General Data Protection Regulations (GDPR) and any relevant additional telecommunications statutes applicable from time to time.

You can contact us / our data protection officer at any time by email at info@turbovolt.energy or by post at our registered office set out in the Impressum, above.

We are the responsible party for complying with data protection, and we may process your data for certain purposes, including: (i) the creation and provision of certain products and services, (ii) communicating with you regarding queries and clarifications, including as relating to contractual relationships for the provision of products and services, (iii) compliance and fulfilment of any of our contractual obligations, and (iv) the operation of our website in the most optimal manner.

You are not obliged to provide any personal data to TurboVolt Austria GmbH (“TurboVolt”), although it might mean we cannot provide the necessary goods or services to you as a result.

We do not share your data with anyone else, but we do store your data for as long as it may be necessary to perform our services and/or deliver the goods that you have requested.

Please note that our policy only applies to our website, and not to any other website to which you may be linked. As such, TurboVolt cannot be held responsible for the privacy policy and data protection on these websites or their content.

You may request information from us regarding your personal data, which was processed, may also request to correct or delete this data, object to, or restrict us from processing it, as well as to port your data (pursuant to Articles 15 to 21 of the GDPR). You can also appeal to data protection authorities pursuant to Article 77 of the GDPR.

You can withdraw your consent to our processing of your data, by sending us an email to the address above, but please note that such withdrawal does not extend to the lawfulness of consent-based processing carried out prior to the withdrawal.

Web server protocols transmit the following data, which your internet browser transmits to us, and is automatically recorded on our serves and stored temporarily: (i) browser type and version, (ii) operating system used, (iii) website from which you visit us, known as the URL, (iv) the date and time when you accessed the website, and (v) your IP address. All of this data is stored separately to any personal data that you may have provided, and it cannot be traced to the individual. Its relevance is for the purpose of troubleshooting and for statistical purposes to facilitate optimization of our website and enable us to obtain additional information in the event of specific instances of possible unlawful use. Upon reaching a certain size, these log files require rotation, and the information is overwritten periodically.

Our website uses cookies, which are small text files that are stored on the device used to access our website and record your IP address. The IP address is anonymized but deleting the last 8 bits, allowing only a general localization. We use temporary cookies, which only allow us to store the information for a brief period of time, less than 60 minutes. You may elect to configure your browser to control the use of cookies, although this may limit the functionality of our website.

User data is hosted by a European Union based provider. We use numerous measures to ensure user data is protected from any misuse, manipulation, destruction or loss, and access by unauthorized persons. Notwithstanding these measures, we cannot guarantee the security of the transfer of any data via the Internet, including the risk of interception and/or use by certain third parties. We enhance and improve our security measures and procedures on a continuous basis.

Changes to the privacy policy can be made from time to time, and we recommend that you check this page at regular intervals for any updated versions we may have published.  

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